Broadcast
One message to many customers at once — inside the 24-hour window the platforms allow, with the audience checked before anything is sent.
The one rule that governs everything here
You may only message someone who wrote to you in the last 24 hours.
This is Meta's rule, not ours, and it applies to every tool that sends on Facebook, Instagram or WhatsApp. getvoicium enforces it because sending outside the window is what gets Pages restricted and blocked.
Sending one
- 1Write your message. The counter under the box shows how much room you have left.
- 2Choose the Channel — all connected channels, or just one.
- 3Choose Who: people active in the last 6, 12 or 24 hours.
- 4Narrow it further by order history and by tag if you want to.
- 5Press Check who will get it.
- 6Read the result, then press Send now.
The filters
| Filter | What it does |
|---|---|
| Channel | All connected channels at once, or a single platform |
| Who | How recently the person wrote — 6, 12 or 24 hours |
| Order history | Everyone · Has ordered before · Never ordered |
| Tag | Only people whose conversation carries a tag you set in Inbox |
| Filter | What it does |
|---|---|
| Booking history | Everyone · Has booked before · Never booked |
Combining them is where this gets useful: *people active in the last 6 hours who have never ordered* is a very different message from *people who have ordered before*.
Reading the check
| Number | What it means |
|---|---|
| will receive it | People the message can legally and technically reach right now |
| cannot be messaged | People who match your filters but are outside the window or blocked for another reason |
| For example: … | A few real names, so you can sanity-check you are aiming at the right group |
| Why some are left out | The exact reason for each person who was skipped |
If the audience is larger than your plan allows, a red line says how many messages you have left in the current period. The remaining allowance is also printed under the card at all times.
While it sends
A counter shows Sending… X of Y and then Finished — N sent. Large audiences are sent in batches, so leave the tab open until it says finished.
If some failed, the count says so and the exact reason for each one is in the history below.
Past broadcasts
Every broadcast you have sent, newest first, with what it said, when, on which channel, and three badges: sent, failed and skipped. Tap any of them to open the full recipient list with a status line per person.