Documentation

AI Assistant

The one place you talk to your dashboard. Teach the bot, add products and set up offers by answering questions — and nothing is saved until you press the button.

Open this tab7 min read

What this tab is for

Every other tab is a form you fill in. This one asks you questions instead, and fills the forms in for you.

It can do three jobs, and it can reach the rest of the dashboard: ask it about your catalogue, tell it to change a price, or say show me the orders and it takes you there.

The tab as it opens: the three jobs in order with a tick on the ones already done, a few things you can just say, and every other tab one tap away.The tab as it opens: the three jobs in order with a tick on the ones already done, a few things you can just say, and every other tab one tap away.
The tab as it opens: the three jobs in order with a tick on the ones already done, a few things you can just say, and every other tab one tap away. Tap to open it full size
It never changes anything on its own. Every change appears as a card showing what would move and what it would move from — *Price: 900 → 1200* — with a button underneath. Untick anything wrong. Nothing happens until you press it.

The three jobs, in order

The numbers are not decoration. A bot that has not been told what your business is answers badly about products it does have, and an offer needs a catalogue behind it. A tick appears on each one as you finish it.

What it does
1 · Teach the botIt asks what your business is, how you deliver, how people pay, your returns policy, your hours — one question at a time. Skip anything, and stop whenever you like
2 · Add productsOne product, or your whole shop at once. See below
3 · Set up an offerThree questions: what the offer is called, what the customer gets, when it ends

Adding one product

It starts with the picture, because that is the thing you certainly have when you are standing over the product with your phone.

  1. 1Press Add products, then Just one, then Take a photo of it.
  2. 2Attach the photos with the camera button beside the message box — front, back, close-ups, all at once. The first one is what customers see.
  3. 3The AI reads them and proposes a name, a category and a description, so the questions that follow are corrections rather than blank boxes.
  4. 4It then asks for the name, the category, the price, the details and any sizes or colours. Every question shows you what an answer looks like.
  5. 5Press Save at the end.
At the category question your existing categories appear as buttons — tap one instead of typing. That is what stops a shop ending up with *T-shirt*, *T shirt* and *tshirt* as three categories the bot cannot tell apart.

Adding many at once

Press Add products, then Several at once, and pick where they are coming from.

Where fromWhat happens
All the photos at onceThree questions about what they share, then you attach every photo. Front, back and close-ups of the same thing are gathered into one product automatically, and each is named by what makes it different
A spreadsheetA CSV saved from Excel or Google Sheets. Hundreds at a time
WooCommerceYour site address and a read-only key pair from WooCommerce › Settings › Advanced › REST API
ShopifyYour myshopify.com address and an Admin API token with read_products
An import never changes your Shopify or WooCommerce shop. It only reads.

Getting back to the start

When a job finishes, the three choices come back on their own — so *I have added the shirt, now let me set the offer* is one tap, not a page reload.

There is also a Main menu button at the top of the tab, and on a phone the back button lands there too.

Just talking to it

You do not have to use the buttons. Say what you want in your own words and it proposes the change:

You sayIt proposes
*the winter jackets are 1200 now*A price change on the matching products
*we are out of the black polo*That product marked out of stock
*make an Eid offer, 20% off everything*A new offer, worded the way a customer reads it
*tell the bot we are closed on Fridays*That fact added to what the bot knows
*show me the orders*It opens the Orders tab

What it deliberately cannot do

Two things are kept out of its hands on purpose.

Not thisWhy, and where instead
Choose which products an offer coversThat means picking real rows out of your catalogue, and a machine naming them from memory would attach the offer to the wrong shirt. Pick them on Bot Training › Offers, where the real list is
Send anything to a customerBroadcasts and replies go to real people. Broadcast and Inbox do that, where you can see exactly who receives it

The language it speaks

Everything here — the questions, the examples, the buttons and the confirmation cards — follows the EN / বাং switch at the top of the dashboard. Change it mid-conversation and what is already on screen changes with it.

Does it save anything without asking?
No. Every change is a card with a button. Until you press it, nothing has happened.
I started adding a product and changed my mind.
Press Cancel on the product card, the Main menu button at the top, or the back button on your phone. Nothing is saved.
Can I still add products the old way?
Yes. The Inventory tab has the full form and all four imports, and it always will. This tab is another door to the same place, not a replacement.
It says a product with that name already exists.
That is information, not a refusal. Fifteen box t-shirts are all called box t-shirts — tell it what makes this one different, such as the print or the colour, and it adds that to the name so customers can be matched to the right one.
Still stuck?
Write to us and a person will answer — not a bot.
Contact us