Documentation
Documentation
Everything getvoicium does, and how to use it
Start here
Getting started
From signing up to your bot answering its first real customer. About fifteen minutes, and you never need to find an ID or paste a token.
AI Assistant
The one place you talk to your dashboard. Teach the bot, add products and set up offers by answering questions — and nothing is saved until you press the button.
Channels
Where your bot answers. Connect as many Facebook Pages, Instagram accounts and WhatsApp numbers as you need — each one takes a single click and its own on/off switch.
Website widget
The same bot, in a chat bubble on your own website. One line of code, and you decide which addresses are allowed to use it.
Every day
Inbox
Every chat from every channel in one inbox — with a switch that lets you take over from the bot whenever you want to answer someone yourself.
Comments
Every comment left on your Facebook Page and Instagram posts, what the bot replied publicly, and whether it also reached the person privately.
Notifications
The bell at the top of the dashboard, the notifications on your phone, and the emails — what each one tells you, and how to keep them quiet until something needs you.
Analytics
How much the bot is doing, how much you still do by hand, and when your customers actually write to you.
Reaching customers
Your business
Inventory & Knowledge Base
What your bot sells from. An online shop puts products here; an agency puts documents. This one tab changes completely depending on your business type.
Orders & Bookings
What the bot closed for you. An online shop gets orders taken in chat; an agency gets meetings booked straight into Google Calendar.
Teaching the bot
Bot Training
Where you teach the bot your business. Answer its questions and it writes its own training from your answers — then set your offers, your bargaining rule and how it sounds.
AI Engine
Which AI powers your bot. By default it is ours, included in your plan — and if you would rather run on your own Google Gemini key, this is where you put it.
Account
Billing
Your plan, how much of it you have used, and how to pay for a bigger one with bKash or Nagad.
Packages
Seven packages: one free trial for everybody, then three for shops and three for services. What each one includes, and how to tell which is yours.
Profile
Your business details, your logo, your business type, and your package at a glance.
Help